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  • Welcome to the Write Young Adult Fiction Support Desk 

    Below you'll find instructions for accessing the main areas of our support desk.  

    For the most efficient service please open up a support ticket by using the Open a Support Ticket button below. If you are experiencing difficulties with
    redeeming a voucher code, then please ensure that you include your voucher code when you open up your support ticket.

    Support

    Looking for something?

    Many common questions and issues
    are already answered inside our knowledgebase. See if you can find
    what you're looking for.

    Need to ask a question?

    Got a question or need some help?  
    Simply submit a ticket and one of our support representatives will be in touch
    shortly to help you.

    Do you have an existing ticket?

    You can see the status, check for updates, and read all of your existing tickets.

    ? View Knowledgebase ⊕ Open a Support Ticket ✉ Check Existing Ticket

     

    Support Info
    Office Hours:
    Monday-Friday, 9am - 5pm GMT

    www.WriteYoungAdultFiction.com

    Head Office Address:

    WriteYoungAdultFiction.com
    Barn Studios
    Farndon, Chester
    Cheshire, CH3 6PT
    United Kingdom

    USA & Canada Office:

    Digital Sea Ltd
    14350 60th St North
    Suite: 26595
    Clearwater
    FL. 33760
    USA

     


     


     


     


     


     


     


     


     


     


     


     


     
  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    Write Young Adult Fiction Contact Form

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  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

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